FAQ

Betting

• Where can I see my bets?

Slots

• My game is stuck, what can I do?
• Where do I find the rules for a specific game?
• What is Return To Player (RTP) and how do I find it?

Welcome Offer

• Do you have a welcome offer?
• How does the turnover work?
• Which games can I play with my bonus?
• Which slots do not turnover my bonus?

Responsible Gaming

• How do I take a break from gambling?
• How do I change my deposit limit?
• How do i freeze a specific game category?
• What's the yearly loss limit?

Technical Information

• Supported operating systems and browsers

Deposits & Withdrawals

• Which deposit methods are available?
• Which withdrawal methods are available?
• Why do initiated deposits affect my deposit limit?
• I didn't get my deposit, what happened?
• How can I make a withdrawal?
• When do I get my withdrawal?

Gaming Account

• Why can't I log in in to my account?
• I have reached my session limit, when can I log in again?
• Where can I update my contact information?
• Why are you asking me to prove how I finance my gaming?
• How do I lock my account?
• How do I close my account?

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